Organizational Structure. The DTI - Cordillera led other Consumer Protection Group member- agencies in launching the October observance of Consumer Welfare Month (CWM) in a simple program and a Kapihan media forum here today. With the digital economy expanding faster than consumers can catch up, the Department of Trade and Industry is faced with a myriad of questions—and complaints—on how to protect and enforce consumer rights. Consumer Protection Guidelines: 08 Jun 2007: DTI-DOH-DA Joint Department Administrative Order No. It is not legal advice or regulatory guidance. In a message to reporters on Friday, Trade Secretary Ramon Lopez announced that the DTI’s consumer protection and legal groups would handle reports of alleged pranksters using an individual’s name, address and contact details to make an online purchase and have it … This information may include links or references to third-party resources or content. 4.3K likes. 28 DECEMBER 2020 I The Department of Trade and Industry-R2 Nueva Viz... caya thru Consumer Protection Division Chief Ms. Rowena Mayangat conducted Assessment and Issues Notice of Renewal for Repair and Service Shops in the municipalities of Solano and Bayombong, Nueva Vizcaya. Trade Secretary Ramon Lopez said this will help the DTI run after spurious online sellers and traders on the platform. DTI Officer-in-Charge for Secretary and DTI-Consumer Protection Group (CPG) Undersecretary Atty. 1: Rules and Regulations for Consumer Protection in a Transaction Covered by the Consumer Act of the Philippines (R.A. 7394) through Electronic Means under the E-commerce Act (R.A. 8792) 20 Oct 2008: DOJ Advisory Opinion No. The Department of Trade and Industry (DTI) urged online businesses to register with the government, citing it as key to consumer protection. As the agency primarily responsible for consumer welfare in the Philippines, the DTI’s act is a welcome practical and thoughtful move. This comes after the recent directive of the Bureau of Internal Revenue (BIR) for online sellers to register their businesses on or before 31 July 2020. Complaints on consumer rights violation can be filed to ftebmediation@dti.gov.ph or call DTI Direct 751.3330 or FTEB-Mediation Division (+632) 975.7965. The DTI is drafting a department administrative order (DAO) on pyramiding to provide a stronger level of protection to consumers against unscrupulous practices in the industry. The Department of Trade and Industry (DTI) is trying to strengthen its powers against online fraud and scams. Further, under the consumer rights and responsibilities’ right to redress, the consumer has the right to be compensated for misinterpretation, shoddy goods or unsatisfactorily services. The Department of Trade and Industry 4-A creates a dedicated FB page, DTI 4-A Consumer Protection and Welfare, to manage complaints and other consumer-related questions and concerns. Get yourself informed using all digital means available. PROGRAMS AND SERVICES The Official Page of the Office of the Deputy Director General of the Intellectual Property Office Phils. DTI FACEBOOK PAGE. “Consumer Rights in the Digital Age” is the […] “We are projecting that prices will increase as demand is anticipated to increase, which may be attributable to the IATF policy on mandatory wearing of face shields and face masks upon going out of the house,” said Ines Cajegas, chief of the consumer protection division of DTI-Cebu. 05, series of 2007 (“Rules on Mediation in the Resolution of Inquiries, Complaints and/or Cases Filed the Department of Trade and Industry (DTI) for Violations of the Consumer Act of the Philippines and Other Trade and Industry Laws Supplementing Department Administrative Order No. The Department of Trade and Industry (Filipino: Kagawaran ng Kalakalan at Industriya, abbreviated as DTI) is the executive department of the Philippine government tasked as the main economic catalyst that enables innovative, competitive, job generating, inclusive business, and empowers consumers. We do not endorse the third-party or guarantee the accuracy of this third-party information. The Consumer Protection Team of DTI Cagayan consisting of Lourdito B. Antonio, Zenadia P. Baricaua, -both Senior Trade and Industry Development Specialists – and Mar Anthony V. Alan, Trade and Industry Development Specialist, conducted a 3 –in-1 activity at the Calamaniuagan Public Market, Cagayan on … In BIR Circular No. Further, the public is advised to be wary of misleading advertisements and to double-check the provided product information before making a purchase,” said DTI Consumer Protection Group Undersecretary Ruth B. Castelo. The Department of Trade and Industry, through its Consumer Protection Group (DTI-CPG), continues its annual celebration of Consumer Welfare Month (CWM) this October with most of the activities done virtually because of the community quarantine. The Department of Trade and Industry (DTI) welcomes the new United Nations Guidelines for Consumer Protection as an opportunity to put consumers at the heart of business and development. DTI 4-A Consumer Protection and Welfare, Calamba, Laguna. Oversees the overall implementation of trade and consumer protection laws. Towards this end, the State shall implement measures to achieve the following objectives: a) protection against hazards to health and safety; DTI 4-A Consumer Protection and Welfare, Calamba, Laguna. The CFPB updates this information periodically. It uses characters such as “Kuya Carl” and “Manong Justin” to relay consumer rights and DTI’s policies for the protection of consumers. 1.5K likes. The content on this page provides general consumer information. 1.3K likes. Strict social distancing measures should be in place in stores and there should be no huge crowds, she said. DTI Palawan provincial director Rosenda Fortunado said they will conduct a consumer protection forum on June 21 to discuss common consumer complaints and how their rights are protected under the law. MANILA - The Department of Trade and Industry (DTI) is asking Facebook to allow the agency’s consumer protection group to access the social networking platform’s database of online sellers. THE Department of Trade and Industry (DTI) has signaled its desire to have greater involvement of consumer groups in its policymaking and regulatory concerns by drastically reducing the requirements for recognition of consumer organizations. As early as January 2016, when I was the Undersecretary of the Department of Trade and Industry (DTI) Consumer Protection Group, DTI issued the “Gabay Tips” which provides the reader with useful tips while shopping online. FTEB handles import regulation, sales promotion, product standards monitoring, business licensing, enforcement, mediation, and adjudication as regards the Consumer Act, Price Act, and Business Name Laws. BPS@dti.gov.ph: Consumer Protection and Advocacy Bureau (CPAB) 2F Trade and Industry Building 361 Sen. Gil J. Puyat Ave., Makati City (+632) 7791.3335 CPAB@dti.gov.ph: Fair Trade Enforcement Bureau (FTEB) 1-2F UPRC Building 315 Sen. Gil J. Puyat Ave., Makati City (+632) 7215.1165 FTEB@dti.gov.ph The Consumer Corner Program is a partnership project with business establishments that aims to strengthen and promote consumer welfare and protection by providing an information desk that is strategically located inside retail stores where consumers can gain access to consumer-related information materials of the DTI. The answer, DTI offers, is simple: Practice! She said the DTI backs requiring online sellers to register their business activities. At present, the Bureau is positioned within the administrative ambit of the Consumer Protection Group (CPG) of the DTI, working alongside with the Consumer Protection and Advocacy Bureau (CPAB) and the Fair Trade Enforcement Bureau (FTEB). This collaboration between the DTI-Quirino and United Clickers Club Philippines (Quirino Chapter) will allow consumer education and business regulation information programs to reach a greater percentage of the local population, thus, improving consumer awareness and ensuring that business establishments progressively adopt ethical and consumer-friendly policies and practices. “If ever their minor children enter into internet transactions even without bad motive, by negligence or ignorance, the parents assume the civil damages and other liabilities of their minor children,” Ines Cajegas, DTI-Cebu Consumer Protection Division chief, said. 07, series of 2006”); and2. To further strengthen consumer protection in this time of booming online transactions, Cabochan said the DTI fully supports the House Bill 6122, or the Internet Transaction Act. ... MAJOR DTI PARTNERS. CAGAYAN DE ORO, Oct. 4 (PIA) – In celebration of the 23rd consumer welfare month this October, the Department of Trade and Industry (DTI) – 10 is going to hold its lined up activities and campaigns virtually amid the coronavirus disease 2019 (COVID – 19) pandemic, rallying both the consumers and sellers in Northern Mindanao to practice responsible commerce and production … Amendments to Certain Provisions of:1. If the business establishment has no built-in control measures, there would be no approvals,” Ines Cajegas, DTI-Cebu Consumer Protection Division chief, said in an exclusive interview with Cherry Ann Lim in SunStar Tonight. – It is the policy of the State to protect the interests of the consumer, promote his general welfare and to establish standards of conduct for business and industry. DTI: Undersecretary of Consumer Protection Group, Makati. DTI pursues its mission and mandate with passion through a comprehensive industrial growth strategy, progressive and socially responsible programs, policies designed for the expansion and diversification of trade, and consumer protection and empowerment. Department Administrative Order (DAO) No. Joint DTI-DOH-DA Department Administrative Order No01, Series of 2008 Rules and regulations for consumer protection in a transaction covered by the Consumer Act of the Philippines (R.A. 7394) through electronic means under the E-Commerce Act (R.A. 8792) Page 5 of 23 1.17) “Consumer products and services” means goods, services and credits, I urge my readers to check out this link: Gabay When You Buy (Online Shopping Securitips) – YouTube DTI Consumer Care is the official page of the Department of Trade and Industry's Consumer Protection Group (CPG) where consumers can get relevant and up-to-date information on their rights, responsibilities, and protection under the law. Simple: Practice Calamba, Laguna DTI offers, is simple: Practice 07 series. Official Page of the dti consumer protection of the Office of the Office of the Deputy Director General the. 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